全國數字(zi)化城市(shi)(shi)(shi)管理(li)工(gong)(gong)作(zuo)總結(jie)(jie)(jie)交流(liu)會(hui)(hui)即將(jiang)圓滿結(jie)(jie)(jie)束。會(hui)(hui)上，仇保(bao)興副(fu)部長(chang)做了關于推廣數字(zi)化城市(shi)(shi)(shi)管理(li)工(gong)(gong)作(zuo)的重(zhong)要講話，上海市(shi)(shi)(shi)、河北省、浙江(jiang)省、杭(hang)州市(shi)(shi)(shi)、成(cheng)都市(shi)(shi)(shi)的代表介紹(shao)了當地的經(jing)驗和做法，崔(cui)俊芝院士和中國移動、南寧市(shi)(shi)(shi)、常州市(shi)(shi)(shi)、寶雞市(shi)(shi)(shi)、龍泉市(shi)(shi)(shi)政(zheng)府、北京(jing)市(shi)(shi)(shi)朝(chao)陽(yang)區(qu)的代表在“節(jie)約型數字(zi)城市(shi)(shi)(shi)管理(li)論壇(tan)”上做了精(jing)彩發(fa)言。大家一(yi)致認為這(zhe)次會(hui)(hui)議很必要、很及時、很有收獲，仇保(bao)興副(fu)部長(chang)的講話高屋建(jian)瓴，總結(jie)(jie)(jie)的城市(shi)(shi)(shi)管理(li)三大趨勢和數字(zi)城管的成(cheng)績、問題和重(zhong)點工(gong)(gong)作(zuo)很有針對性和指導性，并對下(xia)一(yi)步數字(zi)城管工(gong)(gong)作(zuo)提出很多(duo)意(yi)見(jian)和建(jian)議。下(xia)面，我結(jie)(jie)(jie)合(he)會(hui)(hui)議情況(kuang)談三點意(yi)見(jian)：

    一、數字(zi)城管工作取得(de)的成績和經驗

    在城市(shi)管(guan)理(li)的(de)成本和(he)難度越(yue)來(lai)越(yue)高、城市(shi)管(guan)理(li)資源(yuan)分散程(cheng)度越(yue)來(lai)越(yue)大、數字(zi)化創新速度越(yue)來(lai)越(yue)快的(de)總體趨(qu)勢下，各級(ji)黨委、政府高度重視，城市(shi)管(guan)理(li)系統員工(gong)積極(ji)開拓進取(qu)(qu)，數字(zi)城管(guan)工(gong)作取(qu)(qu)得了可喜成績。

    （一）領導高度重(zhong)視

    中(zhong)(zhong)(zhong)央(yang)(yang)政(zheng)治局(ju)(ju)常(chang)(chang)委、全國(guo)(guo)(guo)政(zheng)協主席賈慶林(lin)同(tong)(tong)志(zhi)(zhi)(zhi)在(zai)(zai)數(shu)字(zi)(zi)城(cheng)管(guan)(guan)(guan)(guan)誕(dan)生的(de)(de)第一時(shi)刻就親自視察了東(dong)(dong)城(cheng)區的(de)(de)城(cheng)市(shi)(shi)管(guan)(guan)(guan)(guan)理模式(shi)，并指(zhi)出：東(dong)(dong)城(cheng)區創(chuang)造(zao)的(de)(de)城(cheng)市(shi)(shi)管(guan)(guan)(guan)(guan)理新模式(shi)方式(shi)很好，是(shi)城(cheng)市(shi)(shi)管(guan)(guan)(guan)(guan)理工(gong)作(zuo)的(de)(de)一個創(chuang)舉，要不斷(duan)完善、提高(gao)，注重(zhong)(zhong)實(shi)效(xiao)和配(pei)套(tao)改革；中(zhong)(zhong)(zhong)央(yang)(yang)政(zheng)治局(ju)(ju)常(chang)(chang)委、書(shu)記(ji)處書(shu)記(ji)、國(guo)(guo)(guo)家副主席習近平同(tong)(tong)志(zhi)(zhi)(zhi)在(zai)(zai)擔任(ren)浙江省委書(shu)記(ji)時(shi)，對數(shu)字(zi)(zi)城(cheng)管(guan)(guan)(guan)(guan)做(zuo)出專題批示，指(zhi)出：“‘數(shu)字(zi)(zi)城(cheng)管(guan)(guan)(guan)(guan)’是(shi)‘數(shu)字(zi)(zi)浙江’的(de)(de)重(zhong)(zhong)要舉措，是(shi)更新城(cheng)管(guan)(guan)(guan)(guan)觀念、提高(gao)城(cheng)管(guan)(guan)(guan)(guan)效(xiao)率(lv)、提升城(cheng)管(guan)(guan)(guan)(guan)水(shui)(shui)平的(de)(de)重(zhong)(zhong)要手段，希望有關(guan)部(bu)門認真(zhen)學(xue)習研究北京(jing)市(shi)(shi)東(dong)(dong)城(cheng)區的(de)(de)經驗(yan)，結合我省的(de)(de)實(shi)際，抓好試(shi)點，逐步推開，以此為(wei)載體，全面(mian)提升我省城(cheng)市(shi)(shi)日(ri)常(chang)(chang)和應急(ji)管(guan)(guan)(guan)(guan)理水(shui)(shui)平”；中(zhong)(zhong)(zhong)央(yang)(yang)政(zheng)治局(ju)(ju)委員(yuan)(yuan)、國(guo)(guo)(guo)務(wu)院(yuan)(yuan)副總理王岐山同(tong)(tong)志(zhi)(zhi)(zhi)，中(zhong)(zhong)(zhong)央(yang)(yang)政(zheng)治局(ju)(ju)委員(yuan)(yuan)、北京(jing)市(shi)(shi)委書(shu)記(ji)劉淇(qi)同(tong)(tong)志(zhi)(zhi)(zhi)，原中(zhong)(zhong)(zhong)央(yang)(yang)政(zheng)治局(ju)(ju)委員(yuan)(yuan)、國(guo)(guo)(guo)務(wu)院(yuan)(yuan)副總理曾培(pei)炎同(tong)(tong)志(zhi)(zhi)(zhi)，原國(guo)(guo)(guo)務(wu)院(yuan)(yuan)秘書(shu)長華建敏同(tong)(tong)志(zhi)(zhi)(zhi)對數(shu)字(zi)(zi)城(cheng)管(guan)(guan)(guan)(guan)工(gong)作(zuo)中(zhong)(zhong)(zhong)也都做(zuo)出過明確(que)指(zhi)示。

    很多地方(fang)黨委(wei)、政府和(he)相關(guan)部門把數字(zi)城(cheng)管擺上重要(yao)議(yi)事日程(cheng)，下大決心為民辦實(shi)事，把數字(zi)城(cheng)管工(gong)作作為落實(shi)科(ke)學(xue)發(fa)展觀和(he)構建和(he)諧社(she)會的(de)(de)目標要(yao)求的(de)(de)科(ke)學(xue)手段，積極破解(jie)城(cheng)市管理(li)難題。

    （二）推(tui)動(dong)體制(zhi)(zhi)機制(zhi)(zhi)創新

    通過(guo)數(shu)字(zi)城(cheng)管(guan)(guan)工作，許多試點城(cheng)市對城(cheng)市管(guan)(guan)理體制和機(ji)制進行(xing)了(le)改(gai)革，將處置(zhi)資源整合(he)(he)，重新(xin)梳理和明(ming)確各專業部門、區縣(xian)涉及城(cheng)市管(guan)(guan)理的(de)職責任務，形成大(da)城(cheng)管(guan)(guan)格(ge)局，從而實現了(le)跨部門協調與合(he)(he)作。凡是(shi)數(shu)字(zi)城(cheng)管(guan)(guan)運行(xing)[FS:PAGE]得好(hao)的(de)城(cheng)市，都是(shi)以(yi)創新(xin)體制機(ji)制為重點，確保(bao)監督機(ji)構獨立于執行(xing)機(ji)構，使監督功(gong)能得以(yi)真正發揮。

    在監(jian)-管(guan)分離的(de)雙軸心(xin)原則下，許多城(cheng)(cheng)市(shi)(shi)創造性(xing)地探(tan)索了監(jian)督(du)(du)重心(xin)上(shang)移(yi)，處置(zhi)重心(xin)下移(yi)的(de)數字城(cheng)(cheng)市(shi)(shi)管(guan)理架(jia)構。例如，深圳(zhen)市(shi)(shi)、杭州市(shi)(shi)，成(cheng)都市(shi)(shi)、長(chang)沙市(shi)(shi)等地將監(jian)督(du)(du)中(zhong)(zhong)心(xin)設在市(shi)(shi)一級，區(qu)、縣負責處置(zhi)；揚州市(shi)(shi)的(de)“一級監(jian)督(du)(du)、二級指揮(hui)、三級管(guan)理、四級網絡”的(de)模式得到了各方(fang)的(de)肯定；煙臺市(shi)(shi)成(cheng)立了市(shi)(shi)數字化(hua)城(cheng)(cheng)市(shi)(shi)管(guan)理監(jian)督(du)(du)中(zhong)(zhong)心(xin)和試(shi)點區(qu)數字化(hua)城(cheng)(cheng)市(shi)(shi)管(guan)理指揮(hui)中(zhong)(zhong)心(xin)，在機(ji)構設置(zhi)和人員(yuan)編(bian)制上(shang)給予保(bao)證，較好體(ti)現(xian)了兩級中(zhong)(zhong)心(xin)的(de)“高位監(jian)督(du)(du)”職(zhi)能。

    （三）完(wan)善標準體系

    為(wei)保(bao)證數(shu)字城(cheng)(cheng)管(guan)工作的順(shun)利開展，住房和(he)城(cheng)(cheng)鄉建設部相(xiang)繼頒布了一系(xi)列(lie)文件和(he)標準(zhun)，包括(kuo)《數(shu)字化城(cheng)(cheng)市(shi)(shi)(shi)(shi)管(guan)理(li)(li)信(xin)(xin)(xin)息(xi)(xi)系(xi)統建設技術(shu)指南》、《數(shu)字化城(cheng)(cheng)市(shi)(shi)(shi)(shi)管(guan)理(li)(li)模(mo)式建設導則（試行）》、《城(cheng)(cheng)市(shi)(shi)(shi)(shi)市(shi)(shi)(shi)(shi)政(zheng)(zheng)綜(zong)(zong)(zong)(zong)合(he)監(jian)(jian)(jian)管(guan)信(xin)(xin)(xin)息(xi)(xi)系(xi)統 單元(yuan)網格劃分與(yu)編碼(ma)規則》、《城(cheng)(cheng)市(shi)(shi)(shi)(shi)市(shi)(shi)(shi)(shi)政(zheng)(zheng)綜(zong)(zong)(zong)(zong)合(he)監(jian)(jian)(jian)管(guan)信(xin)(xin)(xin)息(xi)(xi)系(xi)統 管(guan)理(li)(li)部件和(he)事件分類、編碼(ma)及數(shu)據(ju)(ju)要求》、《城(cheng)(cheng)市(shi)(shi)(shi)(shi)市(shi)(shi)(shi)(shi)政(zheng)(zheng)綜(zong)(zong)(zong)(zong)合(he)監(jian)(jian)(jian)管(guan)信(xin)(xin)(xin)息(xi)(xi)系(xi)統 地理(li)(li)編碼(ma)》、《城(cheng)(cheng)市(shi)(shi)(shi)(shi)市(shi)(shi)(shi)(shi)政(zheng)(zheng)綜(zong)(zong)(zong)(zong)合(he)監(jian)(jian)(jian)管(guan)信(xin)(xin)(xin)息(xi)(xi)系(xi)統技術(shu)規范(fan)》、《城(cheng)(cheng)市(shi)(shi)(shi)(shi)市(shi)(shi)(shi)(shi)政(zheng)(zheng)綜(zong)(zong)(zong)(zong)合(he)監(jian)(jian)(jian)管(guan)信(xin)(xin)(xin)息(xi)(xi)系(xi)統 監(jian)(jian)(jian)管(guan)數(shu)據(ju)(ju)無線(xian)采集設備》、《城(cheng)(cheng)市(shi)(shi)(shi)(shi)市(shi)(shi)(shi)(shi)政(zheng)(zheng)綜(zong)(zong)(zong)(zong)合(he)監(jian)(jian)(jian)管(guan)信(xin)(xin)(xin)息(xi)(xi)系(xi)統績效評價(jia)》和(he)《城(cheng)(cheng)市(shi)(shi)(shi)(shi)市(shi)(shi)(shi)(shi)政(zheng)(zheng)綜(zong)(zong)(zong)(zong)合(he)監(jian)(jian)(jian)管(guan)信(xin)(xin)(xin)息(xi)(xi)系(xi)統立案處置(zhi)結案》等。

    各地(di)(di)在(zai)貫(guan)徹(che)執(zhi)行(xing)(xing)部頒(ban)(ban)標準的(de)同(tong)時，結(jie)合(he)地(di)(di)方(fang)實(shi)(shi)際，制(zhi)(zhi)定(ding)了相應(ying)的(de)地(di)(di)方(fang)標準和(he)規(gui)(gui)(gui)范(fan)。如河北省(sheng)頒(ban)(ban)布(bu)了數(shu)字(zi)城(cheng)(cheng)管(guan)(guan)(guan)實(shi)(shi)施細則(ze)、評(ping)估規(gui)(gui)(gui)程；江(jiang)蘇省(sheng)頒(ban)(ban)布(bu)了數(shu)字(zi)城(cheng)(cheng)管(guan)(guan)(guan)建(jian)設指南、工(gong)(gong)作(zuo)(zuo)規(gui)(gui)(gui)定(ding)、建(jian)設技術規(gui)(gui)(gui)程；浙(zhe)江(jiang)省(sheng)在(zai)有關標準規(gui)(gui)(gui)范(fan)基礎上，還組(zu)織編(bian)制(zhi)(zhi)了《浙(zhe)江(jiang)省(sheng)數(shu)字(zi)化城(cheng)(cheng)市(shi)(shi)管(guan)(guan)(guan)理(li)(li)十(shi)年規(gui)(gui)(gui)劃》并(bing)通過(guo)專(zhuan)家(jia)評(ping)審，成為全(quan)國第一個“數(shu)字(zi)城(cheng)(cheng)管(guan)(guan)(guan)”十(shi)年規(gui)(gui)(gui)劃。南寧(ning)市(shi)(shi)出臺了數(shu)字(zi)城(cheng)(cheng)管(guan)(guan)(guan)的(de)地(di)(di)方(fang)行(xing)(xing)政(zheng)法規(gui)(gui)(gui)；南京(jing)市(shi)(shi)將(jiang)數(shu)字(zi)城(cheng)(cheng)管(guan)(guan)(guan)工(gong)(gong)作(zuo)(zuo)納入(ru)各區縣城(cheng)(cheng)市(shi)(shi)管(guan)(guan)(guan)理(li)(li)目標責任狀中，并(bing)制(zhi)(zhi)定(ding)了《南京(jing)市(shi)(shi)城(cheng)(cheng)市(shi)(shi)長效(xiao)綜合(he)管(guan)(guan)(guan)理(li)(li)考核(he)辦(ban)法》；杭州市(shi)(shi)結(jie)合(he)實(shi)(shi)際推(tui)進(jin)地(di)(di)方(fang)標準、技術規(gui)(gui)(gui)范(fan)和(he)實(shi)(shi)施方(fang)案的(de)制(zhi)(zhi)訂，進(jin)一步完善了規(gui)(gui)(gui)劃標準體系(xi)。

    （四）積(ji)極整合資(zi)源

    各(ge)地(di)在數(shu)(shu)字(zi)(zi)城(cheng)(cheng)(cheng)管(guan)(guan)(guan)建(jian)(jian)設過程中，既綜合(he)利用計(ji)算機、數(shu)(shu)據(ju)庫、互聯網(wang)、有(you)線(xian)與無線(xian)通信(xin)、地(di)理(li)(li)(li)信(xin)息(xi)系(xi)(xi)統等(deng)技術(shu)，也(ye)對國土、規(gui)劃、應急處理(li)(li)(li)、公(gong)安(an)、交通和(he)人(ren)防系(xi)(xi)統等(deng)各(ge)種行政資(zi)源進行整(zheng)合(he)，取得了(le)良好的(de)(de)(de)(de)效(xiao)果。哈(ha)爾(er)濱(bin)市(shi)(shi)(shi)(shi)(shi)通過資(zi)源整(zheng)合(he)，建(jian)(jian)立起涵蓋人(ren)防、應急處理(li)(li)(li)和(he)城(cheng)(cheng)(cheng)市(shi)(shi)(shi)(shi)(shi)管(guan)(guan)(guan)理(li)(li)(li)三(san)位(wei)一(yi)體、功能分離、平(ping)(ping)戰結(jie)合(he)的(de)(de)(de)(de)共享(xiang)信(xin)息(xi)平(ping)(ping)臺；常州市(shi)(shi)(shi)(shi)(shi)將市(shi)(shi)(shi)(shi)(shi)環(huan)保局(ju)(ju)(ju)、水利局(ju)(ju)(ju)、交通局(ju)(ju)(ju)、建(jian)(jian)設局(ju)(ju)(ju)、城(cheng)(cheng)(cheng)管(guan)(guan)(guan)局(ju)(ju)(ju)、公(gong)安(an)局(ju)(ju)(ju)、園林局(ju)(ju)(ju)等(deng)13個(ge)(ge)部門、5個(ge)(ge)區(qu)和(he)供(gong)電公(gong)[FS:PAGE]司(si)、電信(xin)、移動(dong)(dong)等(deng)8個(ge)(ge)責(ze)任單(dan)位(wei)納入(ru)評價(jia)范圍，一(yi)級、二(er)級、三(san)級相關聯動(dong)(dong)處置機構總數(shu)(shu)達到(dao)140個(ge)(ge)，形成了(le)覆蓋部門廣、管(guan)(guan)(guan)理(li)(li)(li)內(nei)容全(quan)的(de)(de)(de)(de)大城(cheng)(cheng)(cheng)管(guan)(guan)(guan)格局(ju)(ju)(ju)；揚(yang)州數(shu)(shu)字(zi)(zi)化(hua)城(cheng)(cheng)(cheng)管(guan)(guan)(guan)確定了(le)“城(cheng)(cheng)(cheng)市(shi)(shi)(shi)(shi)(shi)管(guan)(guan)(guan)理(li)(li)(li)以(yi)塊為主，行政執(zhi)(zhi)法以(yi)條為主”的(de)(de)(de)(de)原(yuan)則，按照“條包(bao)塊管(guan)(guan)(guan)”的(de)(de)(de)(de)思路積極推進城(cheng)(cheng)(cheng)市(shi)(shi)(shi)(shi)(shi)管(guan)(guan)(guan)理(li)(li)(li)重心(xin)下移，將市(shi)(shi)(shi)(shi)(shi)城(cheng)(cheng)(cheng)管(guan)(guan)(guan)局(ju)(ju)(ju)執(zhi)(zhi)法力(li)量(liang)(liang)下放到(dao)各(ge)區(qu)，增(zeng)強一(yi)線(xian)執(zhi)(zhi)法力(li)量(liang)(liang)；北京(jing)市(shi)(shi)(shi)(shi)(shi)東城(cheng)(cheng)(cheng)區(qu)將社(she)會公(gong)共安(an)全(quan)、文物(wu)保護(hu)和(he)出(chu)租房屋管(guan)(guan)(guan)理(li)(li)(li)等(deng)納入(ru)了(le)新模式的(de)(de)(de)(de)監(jian)管(guan)(guan)(guan)范圍；北京(jing)市(shi)(shi)(shi)(shi)(shi)朝陽區(qu)在數(shu)(shu)字(zi)(zi)城(cheng)(cheng)(cheng)管(guan)(guan)(guan)的(de)(de)(de)(de)基礎上，增(zeng)加了(le)對流動(dong)(dong)人(ren)口(kou)的(de)(de)(de)(de)監(jian)管(guan)(guan)(guan)，建(jian)(jian)成了(le)擁有(you)108萬戶、260萬人(ren)的(de)(de)(de)(de)城(cheng)(cheng)(cheng)鄉人(ren)口(kou)數(shu)(shu)據(ju)庫；杭州市(shi)(shi)(shi)(shi)(shi)依(yi)托數(shu)(shu)字(zi)(zi)化(hua)城(cheng)(cheng)(cheng)市(shi)(shi)(shi)(shi)(shi)管(guan)(guan)(guan)理(li)(li)(li)信(xin)息(xi)系(xi)(xi)統，搭建(jian)(jian)了(le)全(quan)市(shi)(shi)(shi)(shi)(shi)統一(yi)的(de)(de)(de)(de)停(ting)車綜合(he)管(guan)(guan)(guan)理(li)(li)(li)服務平(ping)(ping)臺；深(shen)圳市(shi)(shi)(shi)(shi)(shi)將數(shu)(shu)字(zi)(zi)化(hua)城(cheng)(cheng)(cheng)市(shi)(shi)(shi)(shi)(shi)管(guan)(guan)(guan)理(li)(li)(li)范圍拓展至環(huan)保與文化(hua)執(zhi)(zhi)法、森林防火、邊坡治理(li)(li)(li)等(deng)；鄭(zheng)州市(shi)(shi)(shi)(shi)(shi)、長沙市(shi)(shi)(shi)(shi)(shi)、哈(ha)爾(er)濱(bin)市(shi)(shi)(shi)(shi)(shi)和(he)沈陽市(shi)(shi)(shi)(shi)(shi)鐵西區(qu)等(deng)均建(jian)(jian)設了(le)城(cheng)(cheng)(cheng)管(guan)(guan)(guan)與執(zhi)(zhi)法合(he)一(yi)的(de)(de)(de)(de)數(shu)(shu)字(zi)(zi)化(hua)城(cheng)(cheng)(cheng)市(shi)(shi)(shi)(shi)(shi)管(guan)(guan)(guan)理(li)(li)(li)體制；成都市(shi)(shi)(shi)(shi)(shi)充分運用數(shu)(shu)字(zi)(zi)化(hua)手段(duan)和(he)物(wu)聯網(wang)技術(shu)，建(jian)(jian)成了(le)生活垃(la)圾清運數(shu)(shu)字(zi)(zi)化(hua)管(guan)(guan)(guan)理(li)(li)(li)系(xi)(xi)統。

    （五）保障(zhang)中心工作

    一些地(di)方充分發(fa)揮數(shu)字(zi)(zi)城管(guan)(guan)平(ping)(ping)臺“發(fa)現及(ji)時、處置快速(su)、解決有效、監督有力(li)”的(de)(de)優(you)勢(shi)，保(bao)障(zhang)(zhang)了(le)(le)中(zhong)心重(zhong)點工(gong)(gong)(gong)作(zuo)(zuo)的(de)(de)順(shun)利(li)完成(cheng)。成(cheng)都市(shi)在(zai)“5.12”地(di)震發(fa)生后，迅速(su)在(zai)第一時間通過數(shu)字(zi)(zi)集群指揮調(diao)(diao)度系(xi)統收集信息(xi)，了(le)(le)解災情，下達抗震救災指令(ling)；北京市(shi)在(zai)承辦08年(nian)奧運(yun)(yun)會(hui)和殘奧會(hui)期間，依托全(quan)市(shi)數(shu)字(zi)(zi)化(hua)城市(shi)管(guan)(guan)理信息(xi)平(ping)(ping)臺，提(ti)供了(le)(le)大(da)量(liang)參考數(shu)據，搭(da)建了(le)(le)“城市(shi)運(yun)(yun)行(xing)(xing)(xing)安全(quan)保(bao)障(zhang)(zhang)系(xi)統”，對城市(shi)運(yun)(yun)行(xing)(xing)(xing)的(de)(de)各(ge)個方面進(jin)行(xing)(xing)(xing)了(le)(le)有效監控，有力(li)保(bao)障(zhang)(zhang)了(le)(le)奧運(yun)(yun)會(hui)和殘奧會(hui)順(shun)利(li)進(jin)行(xing)(xing)(xing)；上海市(shi)在(zai)迎世博環(huan)(huan)境(jing)整(zheng)治600天行(xing)(xing)(xing)動中(zhong)，通過落實(shi)“專項(xiang)調(diao)(diao)查、專項(xiang)整(zheng)治、專項(xiang)督查”等措(cuo)施(shi)，重(zhong)點強化(hua)了(le)(le)對全(quan)市(shi)的(de)(de)市(shi)容環(huan)(huan)境(jing)監控，實(shi)施(shi)了(le)(le)城市(shi)網(wang)格化(hua)管(guan)(guan)理與人行(xing)(xing)(xing)道設(she)施(shi)整(zheng)治、城管(guan)(guan)綜(zong)合(he)執法、拆除違法建筑、文(wen)明(ming)施(shi)工(gong)(gong)(gong)整(zheng)治，以及(ji)渣(zha)土管(guan)(guan)理等專項(xiang)工(gong)(gong)(gong)作(zuo)(zuo)聯動，全(quan)力(li)保(bao)障(zhang)(zhang)世博會(hui)期間城市(shi)“整(zheng)潔、有序、美(mei)觀、平(ping)(ping)穩(wen)”運(yun)(yun)行(xing)(xing)(xing)；在(zai)河北省以改善環(huan)(huan)境(jing)質量(liang)、提(ti)高承載能力(li)、改變(bian)居住條件、彰顯現代魅力(li)、提(ti)升(sheng)管(guan)(guan)理水平(ping)(ping)為(wei)基本目標(biao)的(de)(de)城鎮面貌三年(nian)大(da)變(bian)樣工(gong)(gong)(gong)作(zuo)(zuo)中(zhong)，數(shu)字(zi)(zi)城管(guan)(guan)平(ping)(ping)臺成(cheng)為(wei)重(zhong)要抓手；在(zai)廣(guang)西、四川、山(shan)東、河南等省的(de)(de)城鄉環(huan)(huan)境(jing)綜(zong)合(he)整(zheng)治工(gong)(gong)(gong)作(zuo)(zuo)中(zhong)，數(shu)字(zi)(zi)城管(guan)(guan)也都發(fa)揮了(le)(le)積極作(zuo)(zuo)用。

    （六(liu)）促進隊伍建(jian)設

    很多試點城(cheng)(cheng)(cheng)市(shi)積極(ji)建(jian)立組(zu)織(zhi)機(ji)(ji)構，解(jie)決(jue)編(bian)制(zhi)、人員，保障數(shu)(shu)字城(cheng)(cheng)(cheng)管(guan)的(de)(de)順利建(jian)設、運行。如杭(hang)州市(shi)建(jian)立了市(shi)區兩級數(shu)(shu)字城(cheng)(cheng)(cheng)管(guan)工(gong)作(zuo)(zuo)機(ji)(ji)構，增(zeng)加編(bian)制(zhi)，充實(shi)人員，2009年又將(jiang)市(shi)城(cheng)(cheng)(cheng)市(shi)管(guan)理信息(xi)(xi)中(zhong)(zhong)心與市(shi)城(cheng)(cheng)(cheng)管(guan)執(zhi)法信息(xi)(xi)中(zhong)(zhong)心兩個機(ji)(ji)構的(de)(de)合并，成(cheng)立了杭(hang)州市(shi)[FS:PAGE]數(shu)(shu)字城(cheng)(cheng)(cheng)管(guan)信息(xi)(xi)處置中(zhong)(zhong)心，并將(jiang)其由正處升格為副局級單位(wei)；北京市(shi)朝陽區逐步將(jiang)各政(zheng)府部門負責的(de)(de)重(zhong)點工(gong)作(zuo)(zuo)納入數(shu)(shu)字化城(cheng)(cheng)(cheng)市(shi)管(guan)理系統，進一步明(ming)確了監(jian)督(du)、管(guan)理、執(zhi)法三類主體的(de)(de)責任(ren)；山西(xi)、山東(dong)、江蘇、寧夏、陜(shan)西(xi)、新疆等先后組(zu)織(zhi)了全(quan)省范圍(wei)的(de)(de)數(shu)(shu)字化城(cheng)(cheng)(cheng)管(guan)業務和技術培訓(xun)。通過(guo)這(zhe)些工(gong)作(zuo)(zuo)，全(quan)國(guo)涌現出一批具有(you)理論水平、技術能力、責任(ren)意識、工(gong)作(zuo)(zuo)作(zuo)(zuo)風扎實(shi)的(de)(de)干部和專(zhuan)家隊(dui)伍。

    二、數字城管(guan)工作存在的問題(ti)和分析

    仇保(bao)興(xing)副部長(chang)在講話中對數字城管工作概括了“三(san)重(zhong)(zhong)三(san)輕(qing)”即“重(zhong)(zhong)平臺、輕(qing)管理(li)”、“重(zhong)(zhong)形象(xiang)、輕(qing)實(shi)用”和“重(zhong)(zhong)新建擴建、輕(qing)資(zi)源整(zheng)合”三(san)個突出問題，大家(jia)對此展開了熱烈(lie)討論，深刻分析面臨的問題和挑戰，歸納(na)起來主要有以下幾點(dian)。

    （一）認識(shi)不(bu)到(dao)位(wei)

    部(bu)分城(cheng)(cheng)(cheng)(cheng)(cheng)市(shi)(shi)(shi)領導對(dui)數(shu)字(zi)(zi)城(cheng)(cheng)(cheng)(cheng)(cheng)管(guan)在城(cheng)(cheng)(cheng)(cheng)(cheng)市(shi)(shi)(shi)管(guan)理領域能起(qi)到的(de)作用認識不足，沒有認識到數(shu)字(zi)(zi)城(cheng)(cheng)(cheng)(cheng)(cheng)管(guan)是(shi)徹(che)底改(gai)變城(cheng)(cheng)(cheng)(cheng)(cheng)市(shi)(shi)(shi)管(guan)理落后(hou)狀態、構建和(he)諧社會和(he)提高執政為民理念的(de)革命性舉措，沒有在體制(zhi)機(ji)(ji)制(zhi)、工作流程創新(xin)上(shang)下功夫，只(zhi)想(xiang)以簡(jian)單的(de)“數(shu)字(zi)(zi)城(cheng)(cheng)(cheng)(cheng)(cheng)市(shi)(shi)(shi)”的(de)信息設施建設代(dai)替(ti)數(shu)字(zi)(zi)城(cheng)(cheng)(cheng)(cheng)(cheng)管(guan)工作。部(bu)分城(cheng)(cheng)(cheng)(cheng)(cheng)市(shi)(shi)(shi)出現思(si)想(xiang)動員不到位，推廣(guang)數(shu)字(zi)(zi)城(cheng)(cheng)(cheng)(cheng)(cheng)管(guan)的(de)力度弱，機(ji)(ji)構、編(bian)制(zhi)不落實，監督(du)機(ji)(ji)構難設立(li)，重大(da)問(wen)題(ti)難解決等(deng)問(wen)題(ti)。一(yi)些城(cheng)(cheng)(cheng)(cheng)(cheng)市(shi)(shi)(shi)數(shu)字(zi)(zi)城(cheng)(cheng)(cheng)(cheng)(cheng)管(guan)建設進(jin)度緩慢(man)，或是(shi)建成運(yun)行(xing)后(hou)達不到預期作用，流于形式。有些試點(dian)城(cheng)(cheng)(cheng)(cheng)(cheng)市(shi)(shi)(shi)通過(guo)驗收后(hou)，將數(shu)字(zi)(zi)城(cheng)(cheng)(cheng)(cheng)(cheng)管(guan)機(ji)(ji)構、人員撤(che)銷，數(shu)字(zi)(zi)城(cheng)(cheng)(cheng)(cheng)(cheng)管(guan)工作名(ming)存實亡(wang)。個別試點(dian)城(cheng)(cheng)(cheng)(cheng)(cheng)市(shi)(shi)(shi)甚至至今還(huan)沒有開(kai)展數(shu)字(zi)(zi)城(cheng)(cheng)(cheng)(cheng)(cheng)管(guan)工作。

    （二(er)）法(fa)律法(fa)規不健全(quan)

    數字城(cheng)(cheng)管(guan)(guan)工(gong)作的(de)難點是沒有上(shang)位法(fa)(fa)支(zhi)撐，行業法(fa)(fa)規建(jian)(jian)設(she)滯(zhi)后(hou)，城(cheng)(cheng)市(shi)(shi)(shi)(shi)管(guan)(guan)理(li)工(gong)作的(de)概念、范(fan)圍(wei)、職(zhi)責、實(shi)施機(ji)構、體(ti)制(zhi)機(ji)制(zhi)等均(jun)不(bu)明確。城(cheng)(cheng)市(shi)(shi)(shi)(shi)管(guan)(guan)理(li)工(gong)作涉(she)及部門多(duo)，很(hen)多(duo)城(cheng)(cheng)市(shi)(shi)(shi)(shi)沒有建(jian)(jian)立協調配合工(gong)作機(ji)制(zhi)，日常工(gong)作主(zhu)要靠市(shi)(shi)(shi)(shi)委(wei)書記市(shi)(shi)(shi)(shi)長的(de)判斷和重視程度來協調，或通過連年(nian)不(bu)斷的(de)幾城(cheng)(cheng)創建(jian)(jian)活動來提高城(cheng)(cheng)市(shi)(shi)(shi)(shi)管(guan)(guan)理(li)工(gong)作水(shui)平。在這些大環境(jing)下(xia)，一(yi)些試點城(cheng)(cheng)市(shi)(shi)(shi)(shi)缺乏市(shi)(shi)(shi)(shi)級(ji)層面的(de)統(tong)(tong)一(yi)領導和統(tong)(tong)籌規劃，數字城(cheng)(cheng)管(guan)(guan)體(ti)系的(de)建(jian)(jian)設(she)和運行受到很(hen)大影(ying)響。目前數字城(cheng)(cheng)管(guan)(guan)的(de)標(biao)準規范(fan)仍存在體(ti)系不(bu)完善、地方標(biao)準不(bu)配套(tao)、執行不(bu)到位等問題。

    （三）長效機制(zhi)不落(luo)實

    數(shu)字(zi)(zi)城管工作(zuo)的(de)最終(zhong)目標是不斷提(ti)高(gao)城市(shi)問(wen)題(ti)的(de)處置(zhi)(zhi)效率。但一些地區不能(neng)落實(shi)處置(zhi)(zhi)各類(lei)城管問(wen)題(ti)的(de)責任(ren)主體(ti)，導致各部(bu)(bu)門(men)推諉處置(zhi)(zhi)責任(ren)，不能(neng)保證處置(zhi)(zhi)結(jie)果的(de)質量。部(bu)(bu)分(fen)城市(shi)未(wei)能(neng)及時(shi)將數(shu)字(zi)(zi)城管綜合績(ji)效考(kao)評結(jie)果納入到區縣街鎮政府和相關職(zhi)能(neng)[FS:PAGE]部(bu)(bu)門(men)的(de)績(ji)效考(kao)核體(ti)系，沒有與城市(shi)管理的(de)作(zuo)業合同(tong)、經費直接掛鉤，出現數(shu)字(zi)(zi)城管效率逐(zhu)步衰減的(de)現象。

    （四(si)）群(qun)眾(zhong)參與不夠

    數字城管工作的生命力和可持續發展能力很大程度上取決于群眾的關心程度和參與程度。由于與群眾溝通不密切，宣傳不到位，造成政府公共管理和社會服務的職能展現不夠，很多城市市民不知道、不了解數字城管工作，群眾參與城市管理的渠道少，影響了數字城管的效果和城市管理水平的提高。
三、數字城(cheng)管工作必須(xu)常抓不(bu)懈

    按照仇保興副部長關(guan)于“更快地(di)發(fa)現(xian)問(wen)題(ti)、更有(you)效地(di)解(jie)決問(wen)題(ti)、更好地(di)監督考核”的要求和大家的討論情況，我們將(jiang)進一(yi)步修改完善《關(guan)于推(tui)進數字(zi)化城市管(guan)理模式的意見(jian)》，采取有(you)效措施，推(tui)動數字(zi)城管(guan)工作(zuo)健(jian)康(kang)發(fa)展。

    （一）明確目標
    住(zhu)房和(he)(he)城(cheng)(cheng)鄉建(jian)設部(bu)已明(ming)確“在全(quan)國地級以(yi)上城(cheng)(cheng)市(shi)全(quan)面推廣數(shu)字(zi)(zi)城(cheng)(cheng)管(guan)(guan)”的(de)工(gong)(gong)(gong)作(zuo)目(mu)(mu)標。各省(sheng)（自(zi)治(zhi)區、直(zhi)轄市(shi)）城(cheng)(cheng)鄉建(jian)設行(xing)政(zheng)主管(guan)(guan)部(bu)門(men)負責本(ben)(ben)行(xing)政(zheng)區域的(de)數(shu)字(zi)(zi)化城(cheng)(cheng)市(shi)管(guan)(guan)理模式(shi)推廣工(gong)(gong)(gong)作(zuo)，根據(ju)這次(ci)會議(yi)上提出的(de)工(gong)(gong)(gong)作(zuo)目(mu)(mu)標和(he)(he)要(yao)(yao)求(qiu)，積(ji)極組織制(zhi)定(ding)本(ben)(ben)區域的(de)數(shu)字(zi)(zi)城(cheng)(cheng)管(guan)(guan)發展規劃，并做出具體工(gong)(gong)(gong)作(zuo)部(bu)署。各個城(cheng)(cheng)市(shi)政(zheng)府要(yao)(yao)從實際出發，根據(ju)各省(sheng)（自(zi)治(zhi)區、直(zhi)轄市(shi)）城(cheng)(cheng)鄉建(jian)設行(xing)政(zheng)主管(guan)(guan)部(bu)門(men)的(de)規劃要(yao)(yao)求(qiu)，結合本(ben)(ben)市(shi)發展實際，研究和(he)(he)制(zhi)定(ding)推廣數(shu)字(zi)(zi)化城(cheng)(cheng)市(shi)管(guan)(guan)理模式(shi)的(de)工(gong)(gong)(gong)作(zuo)計劃。

    （二）完善制度
    各地(di)要健全機(ji)構建(jian)設(she)、工(gong)作機(ji)制(zhi)、人員編制(zhi)等(deng)方面(mian)制(zhi)度，保(bao)障(zhang)數字(zi)(zi)城(cheng)(cheng)(cheng)管(guan)工(gong)作有(you)效推進(jin)和處置效率不斷(duan)提高(gao)。要開展法制(zhi)建(jian)設(she)的(de)研究工(gong)作，逐步(bu)建(jian)立數字(zi)(zi)城(cheng)(cheng)(cheng)管(guan)的(de)法規體(ti)系。加強標準(zhun)體(ti)系建(jian)設(she)，修訂經(jing)實(shi)(shi)踐檢驗不符合實(shi)(shi)際的(de)標準(zhun)內容(rong)，組織編制(zhi)數字(zi)(zi)城(cheng)(cheng)(cheng)管(guan)驗收標準(zhun)等(deng)。將數字(zi)(zi)城(cheng)(cheng)(cheng)管(guan)工(gong)作的(de)指標納入國(guo)家園(yuan)林城(cheng)(cheng)(cheng)市、人居環境獎等(deng)考核(he)指標體(ti)系中。各地(di)應及時(shi)制(zhi)定相應的(de)地(di)方標準(zhun)，加強自(zi)身(shen)考核(he)機(ji)制(zhi)建(jian)設(she)。

    （三）不斷創新
    隨著(zhu)我國(guo)城(cheng)鎮(zhen)化水平(ping)(ping)的(de)(de)不斷提高，城(cheng)市(shi)規模擴大(da)和管(guan)理(li)(li)內(nei)容的(de)(de)增加(jia)對數字城(cheng)管(guan)工作提出了更高要(yao)求。要(yao)適應(ying)新形勢，加(jia)強科技(ji)支撐(cheng)作用，依(yi)托3G、云(yun)計(ji)算、物聯網、圖像處(chu)理(li)(li)等信息(xi)化技(ji)術，提高數字城(cheng)管(guan)系統的(de)(de)數據(ju)傳(chuan)輸能力和處(chu)理(li)(li)速度，推進城(cheng)市(shi)管(guan)理(li)(li)質量和水平(ping)(ping)的(de)(de)全面提升。

    （四）加強培訓和宣傳
    住房和城(cheng)(cheng)(cheng)(cheng)鄉建(jian)設部(bu)“數字(zi)化城(cheng)(cheng)(cheng)(cheng)市(shi)管(guan)理模式推廣工(gong)(gong)作(zuo)領導(dao)小組”和專(zhuan)家組將(jiang)繼(ji)續(xu)指導(dao)行(xing)(xing)業(ye)培訓(xun)工(gong)(gong)作(zuo)。各省（自治區(qu)、直(zhi)轄市(shi)）住房城(cheng)(cheng)(cheng)(cheng)鄉建(jian)設行(xing)(xing)政(zheng)主(zhu)管(guan)部(bu)門[FS:PAGE]要加強本(ben)區(qu)域的(de)專(zhuan)家隊伍建(jian)設。各城(cheng)(cheng)(cheng)(cheng)市(shi)政(zheng)府負(fu)責(ze)做(zuo)好具體(ti)培訓(xun)工(gong)(gong)作(zuo)。要建(jian)立公眾廣泛參與機制，擴大(da)監(jian)督、考核、評價(jia)的(de)參與范圍，將(jiang)市(shi)長公開(kai)電話(hua)、12319服務熱線等與數字(zi)城(cheng)(cheng)(cheng)(cheng)管(guan)平臺有機結(jie)合，暢通群(qun)眾反映問題和監(jian)督執行(xing)(xing)的(de)渠道。通過(guo)新(xin)聞媒(mei)體(ti)，積(ji)極宣(xuan)傳數字(zi)城(cheng)(cheng)(cheng)(cheng)管(guan)工(gong)(gong)作(zuo)，引導(dao)群(qun)眾積(ji)極參與城(cheng)(cheng)(cheng)(cheng)市(shi)管(guan)理工(gong)(gong)作(zuo)。

    （五）落實責任
    各(ge)(ge)級(ji)住(zhu)房和城(cheng)(cheng)(cheng)(cheng)(cheng)鄉建(jian)(jian)設行(xing)政主(zhu)(zhu)管部(bu)門要(yao)加(jia)強(qiang)組織領導(dao)，明確責任，分(fen)解任務，有計劃有步驟地推(tui)進數(shu)字城(cheng)(cheng)(cheng)(cheng)(cheng)管推(tui)廣工作。各(ge)(ge)省（自治區、直轄市）城(cheng)(cheng)(cheng)(cheng)(cheng)鄉建(jian)(jian)設行(xing)政主(zhu)(zhu)管部(bu)門負責本區域內的(de)(de)數(shu)字城(cheng)(cheng)(cheng)(cheng)(cheng)管建(jian)(jian)設方案(an)論證和項目驗(yan)收(shou)(shou)工作。各(ge)(ge)城(cheng)(cheng)(cheng)(cheng)(cheng)市政府要(yao)把數(shu)字城(cheng)(cheng)(cheng)(cheng)(cheng)管建(jian)(jian)設作為一項重(zhong)點工作抓緊抓好(hao)，正在(zai)準備開展(zhan)此項工作的(de)(de)城(cheng)(cheng)(cheng)(cheng)(cheng)市，要(yao)在(zai)充分(fen)調查研究的(de)(de)基(ji)礎上(shang)科學(xue)制(zhi)定工作方案(an)，加(jia)強(qiang)調度指揮，確保(bao)系統按期上(shang)線(xian)運行(xing)；已(yi)經通(tong)過驗(yan)收(shou)(shou)的(de)(de)試點城(cheng)(cheng)(cheng)(cheng)(cheng)市要(yao)不斷(duan)完(wan)善體制(zhi)機制(zhi)，拓(tuo)展(zhan)覆(fu)蓋面積(ji)和管理內容，向深度和廣度延伸(shen)發展(zhan)。

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